Returns & Exchanges

Due to the unique nature of our curated consignment inventory, all sales are final; however, we strive to ensure every customer is satisfied with their vintage and pre-loved finds. If an item was misrepresented or contains an undisclosed flaw, please contact us within 48 hours of receipt to discuss a resolution.

Return Process

• 1.
  Review Policy

  Verify that your item qualifies for a return by ensuring it remains in its original sold condition with all etc. Consignment Shoppe tags still attached.

• 2.
  Contact Support

  Email our team with your order number and clear photos of the item to request a Return Merchandise Authorization (RMA) number.

• 3.
  Secure Packaging

  Carefully pack the item in its original packaging to prevent damage during transit and clearly mark the RMA number on the outside of the box.

• 4.
  Ship and Track

  Send the package back using a trackable shipping method; once received and inspected, we will process your store credit or refund within 5 business days.